Join
Help centre

Frequently asked questions

Find quick answers about accounts, study tools and support. If you still need help, there is a contact form further down the page.

Getting started Study tools Account and access Content and support Contact us

Need an answer fast?

Start with the closest section, then send a message if your issue needs a specific reply.

  • Browse the most common account and study questions.
  • Jump straight to the contact form if your issue is specific.
  • Include the page URL and a screenshot when reporting a bug.

Getting started

The basics of using Get Revising day to day.

3 answers

Create an account, choose your level and subjects, then start with a study planner, past paper or revision resource. The fastest path is to pick one topic and build momentum from there.

A lot of content is available straight away, but some tools or premium features may depend on your subscription status. If something looks locked, contact us and we can explain what is included.

Yes. Your account, planner activity and progress are linked to your sign-in, so you can move between devices and pick up where you left off.

Study tools

Help with planners, revision resources and practice tools.

3 answers

Use search or browse by study level and subject. If you cannot find the exact topic you need, send us the subject, exam board and topic title and we can point you in the right direction.

Planner output depends on the subjects, dates and goals you entered. Double-check your preferences first, then contact us if the plan still looks wrong and include what you expected to see.

Yes. Past papers are available where we have them, and they work best when paired with topic revision so you can focus on the areas that need the most attention.

Account and access

Answers for sign in, profile and subscription access issues.

3 answers

Start with a password reset and make sure you are signing in with the same email address you used to register. If you still cannot get in, contact us with the email address you believe is linked to the account.

Most profile changes can be made from your account settings after you sign in. If the change you need is blocked or the wrong data is already locked in, send us the details and we can review it.

Please contact us with the email address used for the purchase and a short description of what you expected to have access to. We can then check the account and payment record.

Content and support

Reporting issues, copyright questions and general support.

3 answers

Use the contact form below and tell us what page you were on, what you clicked and what happened. Screenshots and the device you used are both very helpful.

Use the contact form and include the full URL of the page, the reason for your request and any evidence we should review. We will route it to the right team.

Use the contact form at the bottom of this page. Pick the closest topic, add the details we need, and we will follow up by email.
Support

Contact us

If the answer is not covered above, send us the details and we will route your message to the right team.

  • Include the page URL, topic and exact issue so we can investigate quickly.
  • For technical problems, tell us which device and browser you were using.
  • We will reply using the email address you enter in the form.

Send us a message

We will use this information to investigate your question and get back to you.

The more detail you include, the faster we can route your message. 0 / 2000
© Copyright Get Revising 2026 all rights reserved. Get Revising is one of the trading names of Tutorist Limited.
Register Number: 15241839 (England and Wales), VAT No. 454 2876 70 Registered office: The Old Casino, 28 Fourth Avenue, Hove. BN3 2PJ
Contact Us FAQ
© , made with ❤️ by Get Revising